Open Winch Hoist

Our Service:

• Product Consultation and Selection:

  • In Sinomac, we offer expert consultation to help you select the right type of hoist based on your specific lifting needs, such as load capacity, environment (e.g., explosion-proof or general industrial), and the lifting height required.

  • We can help you choose between electric chain hoists, wire rope hoists, or explosion-proof hoists depending on the application.

• Design and Engineering:

  • We provide customized hoists for specialized applications, including designing hoists with specific features, capacities, and configurations to suit your facility’s needs.

  • Tailored solutions could include modifications to meet the safety standards of specific industries (e.g., food processing, chemical plants, or construction).

• Installation Services:

  • Our experienced team can provide installation services to ensure the hoist is set up correctly, safely, and in compliance with relevant safety regulations.

  • Installation includes mounting the hoist on overhead cranes, lifting frames, or other structures.

• Maintenance and Repairs:

  • We offer ongoing maintenance contracts to help ensure the long-term performance of your equipment. Regular service checks and maintenance routines can prevent unexpected downtime.

  • Emergency repair services are also offered in case of breakdowns, often with a quick response time to minimize downtime in critical operations.

• Replacement Parts:

  • We stock genuine replacement parts for their hoists, ensuring quality and compatibility.

  • Spare parts include things like motors, limit switches, brakes, and rope, as well as wear-and-tear items like hooks, chains, and lifting slings.

• Training and Certification:

  • We offer operator training programs to ensure that your staff is properly trained on how to safely and efficiently operate the hoist.

  • We also provide certification programs that ensure employees are compliant with local safety regulations and industry standards (e.g., CE in the E.U.).

• Technical Support:

  • We have technical support teams who can assist with troubleshooting any issues, providing clear guidance on both simple fixes and complex problems.

  • Support can be offered on-site or through remote diagnostics, especially if the hoist is connected to an advanced control system.

• Warranty and After-Sales Support:

  • We are a reliable supplier that offer warranties on their hoists and a commitment to customer support after the purchase. This includes handling defects, performance issues, or product recalls in a timely manner.

  • Ensure the warranty covers important components like the motor, gearbox, and electrical systems.

• Compliance with Safety Standards:

• We are well-versed in local and international safety standards (e.g., ANSI, CE, ATEX, IECEx) to ensure your hoist complies with all regulations for safety and explosion protection in hazardous areas.

• Safety certifications should be provided with the equipment to guarantee it’s fit for use in industrial applications.